Magna Lens Policies

Refund Policy

At Magna Lens, we want you to love our products. But if they don't quite work out for some reason then don't worry! You're welcome to return any item within 60 days of purchase. Just reach out to us at info@magnalens.com to start the return process. Your satisfaction means the world to us!

Cancellation Policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

Try Before You Buy

When you purchase a try before you buy, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.

Questions?

We’re here to help. Contact our support team with any questions about our guarantee policy, warranty process, or patented technology. Your satisfaction and safety are our top priorities.